In the current world we live in, Artificial Intelligence has become a common occurrence in our everyday lives and we most often cannot do without it. Companies and organizations are just as equally guilty of incorporating Artificial Intelligence in their businesses, particularly in the Human Resources Managements department.
Human Resources Management, commonly referred to as HR, involves managing an organization’s employees in ways that advance larger business and work culture goals. No matter the size of a company, whether a startup or a known organization, the HRM is a heavily relied on department because they keep business flowing and running smoothly as well as efficiently.
So how is Artificial Intelligence incorporated in this department? The use of AI in HR is simply referred to the deployment of machine learning, natural language processing and other AI technologies to automate human resources tasks and decision making. In order to keep up with an ever-evolving workplace, the HR department relies on new platforms and technologies. So, with the abilities of Artificial Intelligence, which include diagnosing, analyzing and prediction, it is quickly becoming an important feature in HRM operations.
HR & AI: The Good, The Bad & The Glorious.
A major benefit of Artificial Intelligence in HR is how it can help to make the vital functions of the department more efficient and less stressful. They make employee recruitment and onboarding easier because in a situation its human counterpart has to sift through all the applications and choose who will be considered for the company can take time and also create biases. Artificial Intelligence on the other hand can cut down that time and eliminate who it thinks is not a fit candidate for the role or company. For humans who have an opening time and a time when they get off work, Artificial Intelligence technology is active and available 24/7 and can also easily remove human errors from processes and create a better Human Resources experience for all employees.
For example, employees can fill out an automated Paid Time Off (PTO) response when seeking or planning for their time off without the stress of going directly to the HR. All that is needed is for them to log in to meet their request and wait for an approval.
For the benefits of Artificial Intelligence in an HR environment, one of its many limitations is that it is still heavily dependent on human programming, which means that it is still capable of making mistakes and if used more than human employees available it can easily remove the life of a company and make it distant and alienating.
It can also never make human decisions and although it can help in making accurate conclusions that can aid in faster decision making that’s all it can do.
Artificial Intelligence should never be seen as a replacement to human involvement and labor, it is still easy to admit that it now plays a vital role in the Human Resources Management department, and it takes a workload off the shoulders of the human employees. So, with or without Artificial Intelligence, the HRM is still heavily dependent on having human involvement/interaction in that department. AI can only aid and help to make the job easier to sort through for its human counterparts.
Author: Emmanuella Elvis
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